Help-A-Heart CPR Academy, LLC, we are committed to providing convenient, reliable, and professional CPR and healthcare training services. Because our classes require advance scheduling, instructor preparation, classroom resources, and reserved seating, the following policy applies to all class registrations and payments.

  1. All Payments Are Non-Refundable
    All payments made for CPR, First Aid, BLS, ACLS, PALS, Bloodborne Pathogens, OSHA, HIPAA, and other training services are final and non-refundable, except where a refund is required by applicable law or otherwise expressly approved by Help-A-Heart CPR Academy, LLC.
    Once a class registration and payment have been completed, the payment cannot be refunded simply because a participant changes their mind.
  2. About Help A Heart CPR Academy
    Help A Heart CPR Academy, LLC provides CPR, First Aid, and healthcare-related training and educational services.
    Our training may include, but is not limited to:
    • American Heart Association (AHA) BLS Provider
    • ACLS
    • PALS
    • Heartsaver CPR/AED/First Aid
    • CPR/AED
    • CPR, First Aid & AED
    • Pediatric CPR & First Aid
    • Bloodborne Pathogens training
    • OSHA-related safety training
    • HIPAA-related training
    • CPR and AHA Instructor training
    • Crisis Prevention Intervention (CPI)
    • Other educational and safety training programs offered by Help A Heart CPR Academy
    Classes may be offered in person and/or through other formats as specifically described at the time of registration.
  3. Registration
    When registering for a class, you agree to provide accurate and complete information, including your:
    • Full name
    • Email address
    • Telephone number
    • Class selection
    • Other information reasonably required for registration
    You are responsible for ensuring that the information provided during registration is accurate.
    If incorrect information is provided, including an incorrect name or email address, Help A Heart CPR Academy may not be responsible for delays or errors involving registration records, certificates, or course completion documentation.
  4. Payment
    Payment is required according to the price displayed at the time of registration unless a different price has been specifically agreed upon in writing.
    We may accept payment through available payment methods displayed on our website, which may include:
    • Credit and debit cards
    • PayPal
    • Cash
    • CashApp
    • Zelle
    • Apple Pay
    • Google Pay
    • Other payment methods made available through our payment providers
    Prices are subject to change. The price displayed at the time you complete your purchase will generally apply to that transaction.
    Your payment may be processed by third-party payment providers. Help A Heart CPR Academy does not directly store your complete credit or debit card information on its website.
  5. Class Attendance
    Students are responsible for arriving on time and being prepared to participate in the course.
    Students may be required to:
    • Complete required coursework or online components
    • Participate in skills practice
    • Successfully complete required skills evaluations
    • Successfully complete required written examinations, when applicable
    • Follow instructor directions and safety requirements
    Registration and payment for a class do not automatically guarantee certification. Certification is dependent upon meeting the requirements of the applicable course and certifying organization.
  6. Certification
    Where applicable, certification is issued according to the requirements of the applicable certifying organization.
    For American Heart Association courses, students must satisfy all applicable AHA course requirements in order to receive an AHA course completion card.
    Help A Heart CPR Academy cannot issue a certification card to a student who does not successfully complete the required course requirements.
  7. Cancellation and Refund Policy
    Because class seats, instructors, equipment, and other resources may be reserved specifically for each student, cancellations and refunds are subject to the following policy:
    Student Cancellation
    A student who needs to cancel a registration should contact Help A Heart CPR Academy as soon as possible.
    Recommended policy for your website:
    • Cancellations made at least 24 hours before the scheduled class may be eligible for a refund or one-time transfer/rescheduling, subject to any applicable processing fees.
    • Cancellations made less than 24 hours before the scheduled class may be non-refundable but may be eligible for rescheduling at our discretion.
    • No-shows may be non-refundable.
    • Once a student has attended or substantially participated in a course, the registration fee may be non-refundable.
  8. Rescheduling
    Students who are unable to attend their scheduled class should contact Help A Heart CPR Academy as soon as possible.
    Rescheduling is subject to class availability.
    A rescheduling fee may apply in certain circumstances, particularly for late cancellations or repeated rescheduling.
  9. Class Cancellation or Changes by Help A Heart CPR Academy
    Help A Heart CPR Academy reserves the right to cancel, postpone, reschedule, or modify a class when reasonably necessary, including because of:
    • Instructor availability
    • Facility issues
    • Severe weather
    • Emergency situations
    • Insufficient enrollment
    • Technical problems
    • Circumstances beyond our reasonable control
    If Help A Heart CPR Academy cancels a class, registered students may be offered a rescheduled class or other appropriate remedy.
  10. Student Conduct
    Students are expected to behave respectfully and professionally toward instructors, employees, other students, and visitors.
    We reserve the right to remove a student from a class for inappropriate, disruptive, threatening, abusive, or unsafe behavior.
    In such circumstances, refunds may not be provided.
  11. Health and Physical Participation
    Certain CPR and First Aid courses require physical participation, including chest compressions, rescue breathing practice, kneeling, bending, and other skills.
    Students are responsible for determining whether they are physically able to participate in the required activities.
    Students should notify the instructor of any relevant physical limitation that may affect their ability to safely participate.
    Participation in CPR/First Aid training does not constitute medical advice or medical treatment.
  12. Educational Disclaimer
    Training provided by Help A Heart CPR Academy is educational in nature.
    Completion of a course does not create a healthcare provider-patient relationship and does not substitute for professional medical advice, diagnosis, or treatment.
    Students should follow applicable laws, regulations, workplace requirements, and professional standards relating to CPR, First Aid, emergency response, healthcare, and workplace safety.
  13. American Heart Association
    Help A Heart CPR Academy may provide courses using American Heart Association course materials and guidelines where applicable.
    American Heart Association and AHA are trademarks of the American Heart Association.
    Help A Heart CPR Academy is an Authorized Training Site where applicable.
    Use of the American Heart Association name does not imply that every service or course offered by Help A Heart CPR Academy is an American Heart Association course.
  14. Intellectual Property
    All website content, including text, graphics, logos, photographs, designs, materials, and other content owned by Help A Heart CPR Academy may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
    Third-party trademarks and materials remain the property of their respective owners.
  15. Website Use
    You agree not to use our website:
    • For unlawful purposes
    • To submit fraudulent information
    • To interfere with website operation
    • To attempt unauthorized access
    • To transmit malicious software
    • To impersonate another person
    • To make unauthorized purchases or registrations
    We reserve the right to restrict or terminate access to our website when necessary.
  16. Third-Party Services and Payment Providers
    Our website may use third-party services for payment processing, scheduling, communications, analytics, or other functions.
    Those services may have their own terms and privacy policies.
    Your use of third-party payment services is also subject to the terms of the applicable payment provider.
  17. Limitation of Liability
    To the extent permitted by applicable law, Help A Heart CPR Academy, LLC and its owners, employees, instructors, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or participation in our training programs, except where such limitation is prohibited by law.
    Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
  18. Privacy
    Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect information.
    We recommend having a separate Privacy Policy on your website rather than putting all privacy provisions into these Terms.
  19. Changes to These Terms
    Help A Heart CPR Academy may update these Terms and Conditions from time to time.
    Updated Terms will be posted on this website with a revised effective date.
    Your continued use of our website or registration for our services after changes are posted constitutes acceptance of the updated Terms.
  20. Governing Law
    These Terms and Conditions shall be governed by the laws of the State of Georgia, without regard to conflict-of-law principles, to the extent permitted by applicable law.
  21. Contact Information
    Help A Heart CPR Academy, LLC
    157 Burke Street, Suite 104
    Stockbridge, GA 30281
    Phone: 404-642-6920 or 404-820-1439
    Email: cprclassacademy@gmail.com
    For questions regarding registration, payments, cancellations, rescheduling, or classes, please contact us using the information above.